Twitter is often criticized for being a forum to air the pointless details of our personal lives. But Twitter also proved to be an astounding source of real-time reporting about the tragic terrorist incident in Mumbai. Citizens on the ground in Mumbai not only reported and posted links to external news stories, they also shared helpful information like hotlines for people who want to inquire about the welfare of loved ones in Mumbai. A search for Mumbai on Twitter uncovers a number of citizen journalist accounts unfolding and Razorfish’s Shiv Singh also links to a Mumbai news feed in on his Twitter page.
via David Deal