Singer gets his revenge on United Airlines and soars to fame
United Breaks Guitars has become a YouTube sensation and provided Dave Carroll with the biggest hit of his career. The song – which chronicles his vain year-long attempt to win compensation from United – has had almost 4m hits on YouTube and fans have been clamouring for the song at gigs where his band, Sons of Maxwell, has performed.Once the video appeared and became a YouTube hit, United sat up and took notice. It offered to pay the cost of repairing his guitar and flight vouchers worth $1,200 (£700) but he told the airline to donate the sum to charity. “They definitely want this to go away,” he said.
Goodby Hires Modernista!’s Kay for Digital
“Goodby, Silverstein & Partners has hired Gareth Kay as its new director of digital strategy. Kay is shifting to the San Francisco shop from Modernista!, where he was head of planning. He served at the Boston agency for six years after moving to the U.S. from London, where he worked at Lowe. Kay replaces Hashem Bajwa, who left Goodby in May to join TBWA as part of a clutch of “digital artists” brought in to supercharge its efforts in new media.”
Good luck Gareth!
Recession Ups Backstabbing and Sucking Up
More than four in 10 US employees say they are encountering increased workplace backstabbing, “sucking up” and politicking as co-workers take desperate measures to stay employed amid widespread fears of layoffs during the recession, according to a study conducted by Professor Wayne Hochwarter out of Florida State University.
Starbucks Credits McD’s, Cost Savings for Sales Improvement
Starbucks Coffee Co. appears to be coming out of freefall — thanks, in part, to marketing by McDonald’s. In a third-quarter-earnings call this afternoon, Starbucks CEO Howard Schultz credited margin improvements, cost savings and attention brought to the category by its rival’s big-budget McCafe launch with helping to improve Starbucks’ same-store sales. The chain’s same-store sales fell 6% during its fiscal third quarter in the U.S., but that still bests the prior quarter, when same-store sales were down 8%.
PNC Bank Building Largest Green Living Wall in U.S.
Green roofs are a growing trend in the U.S., with buildings as diverse as the California Academy of Sciences, Minneapolis’ Target Center and the New York Mets‘ Citi Field adopting roofs topped with dirt and living plants. But PNC Financial Services Group is taking the lead on green walls, with the largest Green Living Wall in North America scheduled to be constructed on the south side of the bank’s Pittsburgh headquarters.
Coca-Cola’s 100-Flavor Interactive Freestyle Soda Fountain
Ever had one of those moments where all you wanted was a Diet Black Cherry Vanilla Coke, but all the fountain could offer you was regular old diet? Coca-Cola is doing away with that problem by introducing a new beverage dispenser. Heralded as the “fountain of the future” by Coke PR flaks, the “Freestyle”–which was first unveiled under the code name “Jet” back in April–offers more than 100 flavor options. There are traditional sodas, flavored waters, carbonated or uncabonated beverages, energy drinks and so on. Even flavors not currently available in the United States.
Social Media Engagement Directly Linked to Financial Success
Starbucks is the world’s #1 most socially engaged brand and is reaping financial rewards as a result of its intense participation in social media, according to an analysis of the engagement levels of the top 100 global brands. The ENGAGEMENT db study claims to be the first to show a measurable correlation between higher levels of social engagement and superior financial performance.
Advertising Will Change Forever
Digital, which will be about 12% of overall advertising spend in 2009, is likely to grow to about 21% in five years. Along the way overall advertising budgets won’t grow much.